Their conflict resolution policy look like an interesting document to study for our own processes, although I think it’s important that we keep things simple. I certainly don’t want people to drown under legalese and bureaucrazy. Actually I’d love to see some charter documents that can be reused by hosters so that they can simply tell people: we agree and abide by this document. and link to the original librehosters’ privacy policy, conflict resolution policy, etc. That would save a lot of reading to everyone.